Info & FAQ

What material are the dolls made of?

The material used is called TPE: ThermoPlastic Elastomer. The most important characteristic of TPE is that it is flexible and feels human.

Are the dolls flexible?

Yes, the dolls have a metal skeleton inside the TPE material and can be bent in every position you like.

Are the dolls water proof?

Yes, the dolls are solid TPE dolls (no air pockets) and will not absorb any water.

Do the dolls have anal and oral entries?

Yes, all dolls come with anal and oral entries.

Are clothes included?

Yes, your doll comes with a lingerie set included. But it can be different from the lingerie set as shown in the pictures.

How to clean a doll?

Clean your doll well after every use. Use normal soap and water and flush her entries. Check here for detailed instructions of how to take care of your doll.

How to store a doll?

Store your doll laying on her back. Avoid dust. Don't put heavy objects on your doll to avoid lasting impressions.

What is the delivery time?

The production time of the doll varies between 5 and 10 working days. The delivery time depends on your location, and most often varies between 15 and 20 working days. We will keep you informed on production and shipment date. You will receive shipment tracking info.

Are all costs included?

Yes, the prices displayed on our website are all inclusive. Shipping cost and VAT are included. We will also take care of import duty and shipment insurance. However some countries charge an extra fee, which is outside our control, and we will notify you about this in advance.

Worldwide shipment?

We ship to all European countries, North America, Central America, and parts of Asia (Japan, Korea, Singapore and Malaysia). We do not ship to the Middle East, Africa, and South America.You will receive shipment tracking info.

How is the doll shipped?

The dolls are shipped discretely in a neutral box. There is no labelling on the box that indicates there is a sex toy inside.

What is the return policy?

No returns are accepted under any circumstances. All sales are final. Due to the nature of sex toys, returns are not allowed for any reason. You may cancel your order if the production of your doll has not yet started, usually 2 days after order and payment. There is a 10% cancellation fee.

Discrete payment?

All payments are handled by over a safe SSL protected connection. The billing info on your payment statement will show "MSDM" as vendor. There will be no indication that it concerns a sex toy. We don't store your payment details.

How does a doll feel like?

The dolls feel human. Watch this video to have an idea what a TPE doll feels like :